Find answers to the most common questions about security monitoring services.

Our services include:

  • CCTV monitoring
  • Visual verification (intruder, fire or panic alarms)
  • Remote guard tours
  • Access control support
  • Staff & lone worker protection
  • Incident response & investigations

Explore all our remote monitoring security services.

We integrate with a wide range of of CCTV, NVR, DVR, and alarm systems so you can get expert 24/7 monitoring without replacing your existing infrastructure. Just some of the systems we can monitor are:

If yours isn’t listed, get in touch.

There’s no strict limit. We can monitor anything from a single CCTV camera to large multi-site installations with hundreds of cameras. Our flexible monitoring solutions scale to suit your needs, ensuring every camera is actively monitored and any incidents are verified and responded to in real time.

Yes. Our remote monitoring services are designed to scale with you and across your sites.

Integration is fast and straightforward. Once we’ve assessed your system, our team can typically have your existing alarms, CCTV, and access control systems fully monitored within days. We work closely with you to minimise disruption and ensure a seamless setup.

Explore systems.

Yes, we tailor our monitoring solutions to ensure the solution we offer is right for your business. We work with you to tailor response workflows, escalation protocols, and notification procedures to match your business requirements and risk profile.

We can work with our intergrator partners, including AlertSystems, to supply any hardware you may require – from cameras and servers to Cloud VMS solutions. Whether you already have equipment or need new hardware, we provide a fully managed service tailored to your setup.

Our operators reduce false callouts by using real-time verification using CCTV and other sensors. Only genuine security incidents trigger notifications and escalation, ensuring your team and emergency services are not disturbed unnecessarily.

Our monitoring services reduce false callouts and speed up incident response. The only time you’ll be informed is when criminal activity is taking place at site and attendance is required.

Fixed beams, sensors and video analytics are able to trigger an alarm activation.

Yes, 365 days a year, 24 hours a day

Yes, all our operators are SIA accredited and regularly participate in certified training courses.

Yes. We provide detailed logs and reporting for all monitored events, alarms, and incidents. These reports are useful for compliance, insurance purposes, or simply to review the security of your sites.

We offer flexible monitoring agreements to suit your business. Contracts can be tailored to your needs, whether you want a short-term arrangement or a long-term partnership.

Absolutely. Our UK-based monitoring centre is purpose-built for security, with strict access controls, CCTV coverage, and robust operational procedures to keep both your systems and data safe.

All data is handled in full compliance with GDPR. We use encrypted communications, secure storage, and strict access controls to ensure that your information and footage remain safe at all times.

Yes, we partner with security installers across the UK to provide professional monitoring services that add value to every installation and give your customers peace of mind.

Learn how we work with installers.

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