Our remote monitoring services give you peace of mind that your site is being watched around the clock. Whether it’s detecting threats, supporting lone workers, or verifying alarm activations, our SIA-accredited Operators respond in real time – minimising risk, disruption, and cost.

We work with your existing security systems, offering a fully managed monitoring solution tailored to your environment.

Intrusion & threat detection

Be alerted immediately to unauthorised access, suspicious activity, and alarm events. Our advanced threat monitoring services ensure that security incidents are detected, verified, and responded in real time – reducing false alarms and enabling fast, informed action.

CCTV Monitoring

We’ll monitor your CCTV system for suspicious activity across your sites. When an incident is detected, we’ll alert designated personnel and follow a predefined response protocol.

CCTV Internal Investigations

If there is a suspected staff incident or site irregularity, we can review and assess the footage for you. Using us as an external partner saves time, ensures objectivity, and helps you act on reliable evidence.

Intruder Alarm Visual Verification

When an intruder alarm is triggered, we immediately access your CCTV to assess the situation. This ensures appropriate action is taken, whether that’s notifying emergency services, contacting keyholders, or dismissing a false alarm.

Panic Alarm Visual Verification

Upon panic alarm activation, we verify the cause using live CCTV footage and coordinate with emergency services or site personnel to manage the response.

Fire Alarm Visual Verification

When a fire alarm is triggered, we quickly assess the site through CCTV to determine whether there is visible fire, smoke, or heat indicators, ensuring the correct emergency response.

Remote Guard Tours

At scheduled intervals, our Operators remotely patrol your site via live CCTV feeds. This provides visual presence, supports insurance compliance, and significantly reduces the need for physical guarding.

Door Forced Monitoring

We integrate with your access control systems to detect when a door is opened without authorisation. Live CCTV footage allows our Operators to quickly verify if the incident is malicious, accidental, or system-related, escalating only where necessary.

Access Control Support

We provide remote access solutions that support deliveries, visitor entry, and out-of-hours access, giving you complete control over site security without needing to be present.

Intercom Remote Access (Remote Concierge)

Our Operators respond to intercom calls in real time, verifying visitors via audio and video before granting or denying access. This is ideal for commercial properties, gated sites, and remote facilities.

Remote Guardian

When staff are required to attend site alone - especially out of hours - our Operators provide live CCTV support. We monitor their movements, ensure their safety, and maintain communication throughout their visit.

Staff Safety & Lone Worker Protection

Whether it’s front-line staff dealing with the public or remote workers in high-risk environments, our monitoring services offer protection and immediate assistance.

Comfort Alarm Monitoring

Staff who feel unsafe can activate a discreet comfort alarm. Our Operators silently connect to live audio and video, assess the situation, and escalate if necessary, helping to protect against aggression, threats, or intimidation.

Lone or Remote Worker Monitoring

Our app-based solution tracks the location and safety status of lone workers. In an emergency, we can locate them quickly and dispatch appropriate help to ensure duty of care and compliance with safety regulations.

Vehicle Tracking

Track vehicles in real time, monitor routes, and support lone drivers through integrated GPS and safety monitoring. In the event of an emergency, we can quickly locate personnel and dispatch assistance.

System Health & Technical Monitoring

Beyond security, we ensure that your technology and infrastructure are operating as expected, alerting you to problems before they escalate.

Check My Systems (CheckMyCCTV)

We provide continuous health checks for your CCTV system, focusing on NVR performance and uptime. When an issue is detected, we alert your service provider so that proactive maintenance can be arranged before a critical failure occurs.

Fridge/Freezer & Industrial Alarm Monitoring

We monitor temperature - sensitive equipment, water sensors, and other industrial systems. Any deviation - such as rising temperatures, leaks, or tank issues - triggers a real-time alert, allowing you to prevent stock loss or equipment failure.

Lift Entrapment Alarm Monitoring

If a lift alarm is activated, we respond immediately, contacting building management or emergency services to support safe, swift resolution for trapped individuals.

Why Choose Our Monitoring Services?

24/7 UK-Based

Monitoring Centre staffed by experienced Operators.

Customisable

Response workflows to match your protocols and escalation preferences.

Compatible

Works with your existing systems no need to replace hardware.

Cost-effective

Alternative to manned guarding.

Proven

Track records with commercial, residential, and industrial clients.

Let’s Secure Your Site

Whether you need a single service or a complete monitoring package, our team will work with you to tailor a solution that fits your risk profile, operational needs, and budget.

Get in touch today to speak to a security specialist.

Get in touch